Terms of Service

Welcome to CorpoPal.com (the “Website”), a service provided by CorpoPal Enterprise (the “Company”). The following Terms of Service Agreement (the “Agreement”) governs your access and use of the Website, as well as any content, services, and products provided by the Company on or through the Website.

By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by this Agreement. Accessing or using this site indicates that you accept these terms.

CONTENT

The Website and all content, including but not limited to text, graphics, images, videos, software, and other materials, are owned by the Company, and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, display, publish, transmit, or create derivative works from any content on the Website without the prior written consent of the Company.

The Company also uses best efforts to include accurate and updated information. The Company would like to emphasize that it makes no warranty to the accuracy of content or articles within the Website. The Company assumes no liability or responsibility for any inaccuracies, errors, or omissions within the content of the Website.

LINKS TO THIRD-PARTY WEBSITES

The Website may contain links to third-party websites that are not owned or controlled by the Company. The Company has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that the Company shall not be liable for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites.

DISCLAIMER OF WARRANTIES

WARRANTIES FOR PRODUCTS AND SERVICES PROVIDED BY THE COMPANY ARE ON A LIMITED BASIS AND IS SOLELY FOR DEFECTS IN MATERIALS OR WORKMANSHIP OF THE PRODUCT PROVIDED, AND ONLY TO THE EXTENT EXPRESSLY PROVIDED IN THIS AGREEMENT. ANY WARRANTY CLAIMS MUST BE MADE WITHIN THE WARRANTY PERIOD, AS SPECIFIED IN THE TERMS AND CONDITIONS.

THE LIMITED WARRANTY PROVIDED BY THE COMPANY DOES NOT COVER ANY DAMAGE RESULTING FROM ANY MISUSE, ABUSE, OR NEGLECT. THE COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGES OR LOSSES RESULTING FROM ANY UNAUTHORISED USE OF ITS PRODUCTS AND SERVICES.

THE COMPANY DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, NOR DOES IT MAKE ANY WARRANTY AS TO THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT, PRODUCTS, OR SERVICES PROVIDED ON OR THROUGH THE WEBSITE.

LIMITATION OF LIABILITY

IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS, EMPLOYEES, STAKEHOLDERS OR ANY OTHER REPRESENTATIVES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OR INABILITY TO USE THE WEBSITE OR ANY CONTENT, PRODUCTS, OR SERVICES PROVIDED ON OR THROUGH THE WEBSITE.

These terms are governed by Malaysia law and any disputes will be resolved by Malaysian courts.

CHANGES TO THE TERMS OF SERVICE

Changes can and will be made to the Terms of Service without prior notice due to the ever-evolving landscape of our business. It is advisable for you to visit our Terms of Service page contained within our Website to verify if any changes or amendments have been made.

Last Updated: 24/04/2023

Best Practices
Production and delivery of corporate gifts and items are based on industrial best practices/ procedures to safeguard all parties from malpractice/ negligence/ miscommunication.
DO Policy
Delivered items are considered to be in good order upon DO signing in terms of quantity and quality, barring any replacements of small quantities of items (<10) which may be faulty (electronic items), and defective (torn product/ faulty zippers etc.).
Replacement Policy
Should there be any misprinting/ damage/ unsatisfactory product quality for the goods received, we will replace the same number of items within a reasonable timeframe.

Preferred Communication Channel
To expedite procurement procedures, we understand that verbal/ WhatsApp communication is occasionally required. However, our preferred communication channel is via e-mail to maintain a complete e-mail trail throughout the entire procurement process to safeguard all parties from malpractice or miscommunication.
Specification Change Post PO Issuance
While we are adamant on producing goods based on the specifications stated in the issued PO, we are aware of sudden changes in specifications from management. Under these circumstances, any change in specifications post PO issuance will require written e-mail confirmation from 2 parties, i.e. employees holding the following positions, Senior Associate/ Senior Executive/ Associate/ Executive and their respective Assistant Vice President/ Manager/ Assistant Manager.
Inventory Mismatch
We will replace any shortages for delivered items, ensuring the quantity of items are as per agreed within the PO.